This Policy relates to your use of the Service as provided by us as set out in, and should it should be read in conjunction with, our Terms of Service.
The Frank Agency (thefrankagency.eu), is the data controller of your Information for the purposes of the Data Regulations.
We may ask you to provide personal information when you
Personal information that we collect may include:
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on allaboutcookies.org
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on allaboutcookies.org
Please note however that turning off cookies will restrict your use of our website.
Under the new GDPR data protection law (May 2018) we have a number of lawful reasons where we can use (or ‘process’) your personal information.
(Contract) Processing of your personal data is necessary for us to administer the pre-contract and contractual relationship between ourselves and our clients/suppliers in connection with the performance of a contract.
(Legitimate Interests) Broadly speaking Legitimate Interests means that we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.
So, what does this mean? We may use your information for our legitimate business interests to contact you with information regarding relevant services that may benefit you. Before doing this, we will also carefully consider and balance any potential impact on you and your rights.
The Frank Agency will use various ways to make you aware of the services that we offer, that we believe may benefit you. We will process your information to conduct and manage our business to enable us to give you the most appropriate marketing, information, service and products and provide the most beneficial experience. These are what we consider to be our ‘Legitimate Interests’
The Frank Agency will store your information for respective statutory retention period. We will then ensure that your data is disposed of in a secure manner. If for any reason you would like to stop hearing from us before this time, please email firstname.lastname@example.org.
Please note that the removal of Information may prevent us from supplying certain services to you. Even if we delete your Information from our system, we may retain your Information in conformance with our data retention policy, as an example for accounting purposes or retention of safety certificates.
Your data will not be shared with any Third Parties, for marketing purposes.
All service providers that we use (email providers, storage solutions and other day to day service providers) are chosen for, and monitored on, their compliance with the requirements of the current Data Protection legislation and the requirements of GDPR.
In carrying out our business, including our obligations to you, we may use sub-contractors or freelancers. We will always ensure that they respect your privacy and abide by all data protection laws.
In the event that The Frank Agency sell the business or its assets, in which case we may need to disclose your personal data to the prospective seller or buyer of such business or assets.
If The Frank Agency, or substantially all of its assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
As part of our processing activities, the data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA). Should a legal need arise to transfer personal information about customers to third parties located outside the UK, we will ensure that information is protected to a level which meets the requirements of UK law.
You have the following rights:
If you would like to use any of these rights please contact email@example.com
If you would like to see what information we hold on you and your business, please submit a Subject Access Request in writing to firstname.lastname@example.org. Information will then be sent to you within 30 days of receipt of your request.
There will be no charge for this service. However, we may charge a small administration fee if a request is manifestly unfounded or excessive, particularly if it is repetitive.
The Frank Agency. Company Number: 07218925
Registered Office: George House High Street, Childrey, Wantage, Oxfordshire, OX12 9UA
Last Updated: February 2021
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